Privacy Policy

1. Introduction

Welcome to Coldy (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coldy.studio (the “Site”) and use our AI-powered chat assistant. Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide

When you interact with our AI chat assistant, we may collect:

• Contact Information: Name, email address, and phone number when voluntarily provided
• Project Details: Information about your business or project needs shared during conversation
• Chat Messages: The content of your conversations with our AI assistant

2.2 Automatically Collected Information

When you visit our Site, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns
• IP Address: Used for rate limiting and security purposes
• Cookies: See our Cookie Policy section below

3. AI Chat Assistant

Our website features an AI-powered chat assistant to help answer questions about our services. Please be aware of the following:

• Chat conversations are processed using third-party AI services (Groq/LLaMA)
• Messages may be stored temporarily for the duration of your session
• Contact information you provide may be saved to our lead management system (Notion)
• The AI assistant may make mistakes - for accurate information, contact us directly
• Do not share sensitive personal information (passwords, financial data, etc.) in the chat

4. How We Use Your Information

We use the collected information for:

• Responding to your inquiries and providing customer support
• Following up on potential business opportunities
• Improving our website and AI assistant
• Analyzing usage patterns to enhance user experience
• Preventing spam and abuse through rate limiting
• Complying with legal obligations

5. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as:

• How often you visit the Site
• What pages you visit and how long you spend there
• Your approximate geographic location
• What website referred you to us

Google Analytics uses cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors use the Site (Google Analytics)
• Preference Cookies: Remember your cookie consent choice

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

7. Data Sharing

We may share your information with:

• Service Providers: Third-party services that help us operate (Groq for AI, Notion for lead management, Google Analytics)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Chat session data is temporary and not permanently stored. Lead information (name, email, project details) is retained until you request deletion.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at hey@coldy.studio.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States (for AI processing) and wherever our service providers are located. These countries may have different data protection laws than your country.

12. Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: